semPLS (version 0.8-7)

ECSImobi: Measurement Instrument and the ECSI Model for the Mobile Phone Industry

Description

European customer satisfaction index (ECSI) adapted to the mobile phone market, see Tenenhaus et al. (2005). ECSImobi is a convenience function to load the mobi data togehter with the ECSI model, represented by the from-to-matrizes ECSImm (measurement model) and ECSIsm (structural model). as plspm object, ECSI.

Usage

data(ECSImobi)
data(ECSImm)
data(ECSIsm)

References

Tenenhaus, M., V. E. Vinzi, Y.-M. Chatelin, and C. Lauro (2005) PLS path modeling. Computational Statistics & Data Analysis 48, 159-205.

See Also

mobi

Examples

data(ECSImobi)
ecsi <- sempls(model=ECSImobi, data=mobi, E="C")
ecsi