Customer

Survey on the customer satisfaction among passengers of a certain bus line.

datasets

Contains the datasets for use with the book Salvan, Sartori and Pace (2020, ISBN:978-88-470-4002-1) "Modelli Lineari Generalizzati".

Nicola Sartori

MLGdata

Datasets for Use with Salvan, Sartori and Pace (2020)

Customer function

A data frame with 12231 observations on the following 2 variables<dl class="dl-horizontal">
 <dt><code>y</code></dt><dd>level of satisfaction, factor with 5 levels (<code>Neutral, Satisfied, Unsatisfied, Very satisfied, Very unsatisfied</code>)</dd>
 <dt><code>delay</code></dt><dd>bus delay (in minutes)</dd>
</dl>

Format

Bus customer satisfaction — Customer

A data frame with 12231 observations on the following 2 variables<dl class='dl-horizontal'>
 <dt><code>y</code></dt><dd>level of satisfaction, factor with 5 levels (<code>Neutral, Satisfied, Unsatisfied, Very satisfied, Very unsatisfied</code>)</dd>
 <dt><code>delay</code></dt><dd>bus delay (in minutes)</dd>
</dl>

Customer: Bus customer satisfaction

Description

Usage

Arguments

Format

See Also