Customer3

Survey on the customer satisfaction among passengers of a certain bus line.

datasets

Contains the datasets for use with the book Salvan, Sartori and Pace (2020, ISBN:978-88-470-4002-1) "Modelli Lineari Generalizzati".

Nicola Sartori

MLGdata

Datasets for Use with Salvan, Sartori and Pace (2020)

Customer3 function

The data are stored as a frequency table.
Data frame with 4 observations on the following 6 variables<dl class="dl-horizontal">
 <dt><code>delay</code></dt><dd>bus delay (in minutes)</dd>
 <dt><code>Verydissatisfied</code></dt><dd>frequency of "Very dissatisfied" replies to the survey</dd>
 <dt><code>Dissatisfied</code></dt><dd>frequency of "Dissatisfied" replies to the survey</dd>
 <dt><code>Neutral</code></dt><dd>frequency of "Neutral" replies to the survey</dd>
 <dt><code>Satisfied</code></dt><dd>frequency of "Satisfied" replies to the survey</dd>
 <dt><code>Verysatisfied</code></dt><dd>frequency of "Very satisfied" replies to the survey</dd>
</dl>

Format

Bus customer satisfaction — Customer3

The data are stored as a frequency table.
Data frame with 4 observations on the following 6 variables<dl class='dl-horizontal'>
 <dt><code>delay</code></dt><dd>bus delay (in minutes)</dd>
 <dt><code>Verydissatisfied</code></dt><dd>frequency of "Very dissatisfied" replies to the survey</dd>
 <dt><code>Dissatisfied</code></dt><dd>frequency of "Dissatisfied" replies to the survey</dd>
 <dt><code>Neutral</code></dt><dd>frequency of "Neutral" replies to the survey</dd>
 <dt><code>Satisfied</code></dt><dd>frequency of "Satisfied" replies to the survey</dd>
 <dt><code>Verysatisfied</code></dt><dd>frequency of "Very satisfied" replies to the survey</dd>
</dl>

Customer3: Bus customer satisfaction

Description

Usage

Arguments

Format

See Also