These items measure various advantages and disadvantages which online users perceive when providing personal information on the Internet. The items are based on 25 qualitative interviews with online Marketing companies and experts as well as customer advocates. They represent the opinions of both organizations and individuals. Advantages of providing personal information online include support for purchasing decisions, increased satisfaction, targeted communication, participation in raffles, time savings and interesting content. Disadvantages include unsolicited advertising, excessive data collection, lack of information about data usage and decreasing service quality.
data("Privacy")A data frame with 405 individuals and the following 10 variables.
apc1Individualized communication supports me in making purchase decisions.
apc2Individualized communication increases my satisfaction with the organization.
apc3Individualization reduces the total amount of communication (e.g. the amount of emails I receive), since companies can advertise more target-oriented.
apc4I provide correct data, if I have a change of winning prizes.
apc5I provide correct data, if it saves me time (e.g. if I don't have to key in the data in the future).
apc6I provide correct data, if I get access to interesting content.
dpc1Participant's gender.
dpc2On the Internet my data are permanently collected and I can do nothing against it.
dpc3I feel that I am badly informed about the usage of my data.
dpc4Increasing automation leads to a decrease in the service quality of companies.
# NOT RUN {
data(Privacy)
str(Privacy)
# }
Run the code above in your browser using DataLab