Specifically in this dataset we work with only credit card complaint's for the 2015 year.
data("complaints")A data frame with 17301 observations on the following 3 variables.
Producta factor with levels Credit card
Issuea factor with levels Advertising and marketing Application processing delay APR or interest rate Arbitration Balance transfer Balance transfer fee Bankruptcy Billing disputes Billing statement Cash advance Cash advance fee Closing/Cancelling account Convenience checks Credit card protection / Debt protection Credit determination Credit line increase/decrease Customer service / Customer relations Delinquent account Forbearance / Workout plans Identity theft / Fraud / Embezzlement Late fee Other Other fee Overlimit fee Payoff process Privacy Rewards Sale of account Transaction issue Unsolicited issuance of credit card
Companya factor variable describing the companies available
# NOT RUN {
data(complaints)
# }
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