Learn R Programming

bayesm (version 1.1-2)

customerSat: Customer Satifaction Data

Description

Responses to a satisfaction survey for a Yellow Pages advertising product. All responses are on a 10 point scale from 1 to 10 (10 is "Excellent" and 1 is "Poor")

Usage

data(customerSat)

Arguments

source

Rossi et al (2001), "Overcoming Scale Usage Heterogeneity," JASA 96, 20-31.

References

Case Study 3, Bayesian Statistics and Marketing by Rossi et al. http://gsbwww.uchicago.edu/fac/peter.rossi/research/bsm.html

Examples

Run this code
data(customerSat)
apply(as.matrix(customerSat),2,table)

Run the code above in your browser using DataLab