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paws.customer.engagement (version 0.1.9)

connect_suspend_contact_recording: When a contact is being recorded, this API suspends recording the call

Description

When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.

Usage

connect_suspend_contact_recording(InstanceId, ContactId,
  InitialContactId)

Arguments

InstanceId

[required] The identifier of the Amazon Connect instance.

ContactId

[required] The identifier of the contact.

InitialContactId

[required] The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

Request syntax

svc$suspend_contact_recording(
  InstanceId = "string",
  ContactId = "string",
  InitialContactId = "string"
)

Details

The period of time that the recording is suspended is filled with silence in the final recording.

Only voice recordings are supported at this time.