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paws.customer.engagement (version 0.5.0)

connectcases_create_case: Creates a case in the specified Cases domain

Description

Creates a case in the specified Cases domain. Case system and custom fields are taken as an array id/value pairs with a declared data types.

See https://www.paws-r-sdk.com/docs/connectcases_create_case/ for full documentation.

Usage

connectcases_create_case(clientToken = NULL, domainId, fields, templateId)

Arguments

clientToken

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

domainId

[required] The unique identifier of the Cases domain.

fields

[required] An array of objects with field ID (matching ListFields/DescribeField) and value union data.

templateId

[required] A unique identifier of a template.