Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page.
See https://www.paws-r-sdk.com/docs/support_create_case/ for full documentation.
support_create_case(
subject,
serviceCode = NULL,
severityCode = NULL,
categoryCode = NULL,
communicationBody,
ccEmailAddresses = NULL,
language = NULL,
issueType = NULL,
attachmentSetId = NULL
)
[required] The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center Create Case page.
The code for the Amazon Web Services service. You can use the
describe_services
operation to get the
possible serviceCode
values.
A value that indicates the urgency of the case. This value determines
the response time according to your service level agreement with Amazon
Web Services Support. You can use the
describe_severity_levels
operation
to get the possible values for severityCode
.
For more information, see SeverityLevel and Choosing a Severity in the Amazon Web Services Support User Guide.
The availability of severity levels depends on the support plan for the Amazon Web Services account.
The category of problem for the support case. You also use the
describe_services
operation to get the
category code for a service. Each Amazon Web Services service defines
its own set of category codes.
[required] The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center Create Case page.
A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the Amazon Web Services SDKs.
The language in which Amazon Web Services Support handles the case.
Amazon Web Services Support currently supports Chinese (“zh”), English
("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO
639-1 code for the language
parameter if you want support in that
language.
The type of issue for the case. You can specify customer-service
or
technical
. If you don't specify a value, the default is technical
.
The ID of a set of one or more attachments for the case. Create the set
by using the add_attachments_to_set
operation.