Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Amazon Connect enables customer contacts through voice or chat.
The APIs described here are used by chat participants, such as agents and customers.
connectparticipant(config = list())
A client for the service. You can call the service's operations using
syntax like svc$operation(...)
, where svc
is the name you've assigned
to the client. The available operations are listed in the
Operations section.
Optional configuration of credentials, endpoint, and/or region.
access_key_id: AWS access key ID
secret_access_key: AWS secret access key
session_token: AWS temporary session token
profile: The name of a profile to use. If not given, then the default profile is used.
anonymous: Set anonymous credentials.
endpoint: The complete URL to use for the constructed client.
region: The AWS Region used in instantiating the client.
close_connection: Immediately close all HTTP connections.
timeout: The time in seconds till a timeout exception is thrown when attempting to make a connection. The default is 60 seconds.
s3_force_path_style: Set this to true
to force the request to use path-style addressing, i.e., http://s3.amazonaws.com/BUCKET/KEY
.
svc <- connectparticipant(
config = list(
credentials = list(
creds = list(
access_key_id = "string",
secret_access_key = "string",
session_token = "string"
),
profile = "string",
anonymous = "logical"
),
endpoint = "string",
region = "string",
close_connection = "logical",
timeout = "numeric",
s3_force_path_style = "logical"
)
)
complete_attachment_upload | Allows you to confirm that the attachment has been uploaded using the pre-signed URL provided in StartAttachmentUpload API |
create_participant_connection | Creates the participant's connection |
disconnect_participant | Disconnects a participant |
get_attachment | Provides a pre-signed URL for download of a completed attachment |
get_transcript | Retrieves a transcript of the session, including details about any attachments |
send_event | Sends an event |
send_message | Sends a message |
start_attachment_upload | Provides a pre-signed Amazon S3 URL in response for uploading the file directly to S3 |
if (FALSE) {
svc <- connectparticipant()
svc$complete_attachment_upload(
Foo = 123
)
}
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