npvar

A <code><a rd-options="" href="/link/vector?package=NPS&version=1.1" data-mini-rdoc="NPS::vector">vector</a></code> of length three, with numbers or proportions of Detractors, Passives, and Promoters, respectively

This function calculates the Net Promoter Score variance, taking a <code><a rd-options="" href="/link/vector?package=NPS&version=1.1" data-mini-rdoc="NPS::vector">vector</a></code> of length three, with numbers or proportions of Detractors, Passives, and Promoters, respectively.

Small functions to make working with survey data in the context of
a Net Promoter programme easier. Specifically, data transformation methods,
some methods for examining the statistical properties of the NPS, such as
its variance and standard errors, and some simple inferential testing
procedures. Net Promoter and NPS are registered trademarks of Bain &
Company, Satmetrix Systems and Fred Reichheld.

npvar: Calculate the variance of a Net Promoter Score

Description

Usage

Arguments

Value

See Also