mobi: Measurement Instrument for the Mobile Phone Industry
Description
The data set is used as measurement instrument for the european customer
satisfaction index (ECSI) adapted to the mobile phone market, see
Tenenhaus et al. (2005).
Usage
data(mobi)
data(ECSImobi)
Arguments
References
Tenenhaus, M., V. E. Vinzi, Y.-M. Chatelin, and C. Lauro (2005)
PLS path modeling.
Computational Statistics & Data Analysis 48, 159-205.